"Your feelings are normal"
When faced with the anxiety of another person, you involuntarily want to try to pull him out of this state with smiles or jokes. It may seem that his problem is nonsense and not worth the tears. But what seems unimportant to one is really important to another. Don't downplay sadness, anger, or resentment. These emotions are individual for everyone.
And while some allow themselves to completely surrender to grief, others are afraid to show their feelings. They think that then they look like weaklings or the subject of ridicule. Or that their problem does not deserve such strong emotions.
So if you see that your loved one is clearly upset about something but is trying to hide it, try explaining that their emotions are normal. You will not shame or ridicule him. Perhaps these words of encouragement will help the upset person open up to you and ease his feelings.
“What happened to you is truly terrible.”
One of the hardest things is realizing that you don't know what to say. But most of the time, what upset people are really looking for is reassurance rather than specific words of encouragement. When a person is in pain, he really needs understanding and sympathy for his pain. American psychologist John Goth.
This means that sometimes it is enough to “witness” the experiences of someone dear to you. To calm him down, describe what you see and feel. Acknowledge that someone close to you is going through a difficult time. That it’s hard for you to see his pain. And yes, what happened to him is truly terrible. If you feel appropriate, hug the person. Hugs are our unique way of dealing with difficulties, which gives comfort and reassurance just as much as talking.
